Contact Us

This Contact Us page gives Kwdmx embossed glass customers one verified place to find the store operator, support schedule, email address, telephone number, physical business address, ABN, and ACN.

OUR IDENTITY

Legal Business Name: CURATED OFFICE CHAIRS PTY. LTD.
Store Name: Kwdmx
Physical Business Address: Mount Hawthorn, WA 6016, Australia
ABN: 90 697 272 567
ACN: 697 272 567

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@kwdmx.shop
Business Phone Number: +61 406 396 232

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

Customer messages are reviewed during the support hours above. If a request involves shipping, return inspection, payment verification, damaged goods, or carrier review, we may ask for extra order details before the case can be completed. For a glass question, identify the SKU and note whether the request concerns capacity, vessel profile, sunburst, rope-twist or arch motif, relief count, rim, handle, joint, mold seam, base, color, delivery condition, inspection, hand washing, drying, storage, or a missing component. Please do not fill, wash, heat, chill, stack, or use a non-defective glass item while a return request is being reviewed.